Finalized Problem Statement: Students and visitors at Stanford often feel frustrated due to losing items with no hope of retrieving them. Either they are stolen, or good Samaritans unintentionally displaces the items in the process of taking it to the lost and found. This issue disrupts the otherwise peaceful and enjoyable experience of campus.
Point of View Statement for Composite Character 1
Emma, a busy student at Stanford needs to quickly and easily locate her lost items because she often misplaces her belongings in the hustle of campus life and doesn’t have time to search for them manually.
Point of View Statement for Composite Character 2
John, a frequent cafe visitor and consultant working remotely needs to ensure the safety of his personal items while focusing on his work because he worries about losing his valuable items like his laptop and documents in a busy, public environment.
Point of View Statement for Composite Character 3
Linda, a conscientious Coupa cafe staff member needs to efficiently manage and return lost items to their owners because she wants to provide excellent customer service and maintain a positive atmosphere at the cafe, but is currently overwhelmed by the disorganized process.