Interview 1

Who Did You Interview?

  • I interviewed my mom.

Demographics That Might Provide Helpful Context for Their Responses

  • Female
  • Older than me (49 years old)
  • Works as a financial advisor
  • Lives with my dad and me
  • Lives in an urban city

Key Findings from the Interview

  • What apps and services do you use?
  • My mom uses Amazon because she believes she has different needs and Amazon is always able to deliver and satisfy her needs. For example, she doesn't really shop at the supermarket anymore; she mainly shops online and has her groceries delivered right to her doorstep. My mom also uses google maps because it is convenient for her to utilize on the go (especially since she uses it when driving).

  • How do these apps or services improve the quality of your life?
  • These apps definitely conserve time for my mom. Additionally, these services are very organized and offer a variety of items that my mom needs. For example, my mom suddenly wanted to purchase stamps a few days ago and Amazon was able to satisfy her need immediately. Moreover, shopping online is convenient because everything is categorized and it allows her to see a more diverse amount of products.

  • How often do you use these apps or services?
  • My mom uses Amazon every day and she uses google maps at least two days per week.

  • Do you care about sustainability when it comes to choosing services? Why or why not?
  • My mom does care about sustainability when it comes to choosing services. She prioritizes green-friendly services rather than wasteful services.